Review on Homevative Household Microfiber Spray Mop Kit /W 3 Pads, 2 Bottles, And Precision Detailer. Floor Push Mop For Wood, Laminate, Tile And More. No Need For Buckets Or Other Supplies by Dan Germain

UPDATE: the company sent me a completely new one out of the blue with a really nice, long handwritten note. So the customer service is excellent. It does seem to work better too. I will reiterate what another person said which is that their instructions of pushing down and twisting to get the bottle out does not work. It did not work with this one either, but squeezing the sides and pulling up DOES get the bottle out. So I'd only suggest that they update their instructions. And I want to thank them for the great service!It seems like it could be a great product however I can't for the life of me get the bottle out to fill it up. I tried pushing down hard and twisting multiple times but it won't budge so unfortunately i think I'll have to return it