The team has been very patient to listen as I am learning new things! They have taken time out of their schedule so that we can meet face-to-face when needed during our sessions together (which are great!). Honestly not much at this point because everything seems like it's going well but sometimes you just need someone who knows what they're doing instead of constantly asking questions!! Definitely taking advantage while there if possible though. We've met several times over email/phone calls - always professional yet friendly too :) So far nothing really bad about working w them either way haha :). It was definitely worth reaching across borders since my contact info isn't local within USA territory :( However having an agency work from overseas gives me more confidence knowing people aren’t relying solely off referrals / connections only available locally here lol!