I bought this monitor for my wife about 3 months ago. A few days ago the DVI input started failing (I could display at 640x480 resolution but not higher; also the computer wouldn't recognize it as a plug and play monitor). I isolated the problem from the monitor by swapping out the DVI cables and trying both desktop and Apple Macbook Pro - in all cases the monitor only worked at 640x480 resolution. I've applied for warranty support. The support agent was pretty rude (much ruder than usual these days). The bottom line is that the warranty repair time is 15 days and there are no local service centers I could take it to for faster service. Since the VGA input still works (and the picture quality is still decent - a plus!), I decided to void the warranty this time.
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