I originally purchased this item as a refurbishment and this review is of the refurbished keyboard that I specifically received. The "M" key on the keyboard worked intermittently and then stopped working altogether. I've tried reinstalling the software/drivers (as I've heard macros can cause the problem, although I haven't installed them) to no avail and have also tested on two different operating systems. Bought a new one and haven't had any problems with it so far. I will return this updated one. Unfortunately I thought the upgrade program was a good idea and the other upgraded product I purchased works great but seems to have some quality control issues. Other than that, I like the keyboard, it's the perfect size for my needs as a secondary gaming keyboard. The VM and I love the click of the keys - although I'm a fan of mechanical keyboards. The "ping" of this particular board might bother some people, but if like me you plan on wearing your headset while using it, then that probably isn't an issue.
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