The best part about working with propllr was their team of people behind it - they are genuinely interested to help you succeed! I think one thing we didn't realize until later on (which i'm sure other companies have experienced) but when your first call gets transferred or put through many times because there's so much demand, this can be frustrating at times.
If anything, do yourself a favor and listen carefully before taking any action/call back as sometimes things get lost along the way. Make an appointment right away if possible and take advantage of every opportunity available to learn what they offer and how they will benefit you. It really helped us understand our target market better by getting feedback directly from them which led into creating great campaigns.