After the fifth wear, the caps on the instep mechanism of BOTH boots fell off. I found one and glued it back on - which shouldn't happen with new shoes. I contacted Skechers for a replacement shoe or even a cap. They were completely incompetent and refused to do anything to improve the situation. Their only offer was that I buy new shoes at 35% off! NEVER buy any style of Skechers. This company has the worst customer service policy I have ever seen. Back to your feet joy, here I come!
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