I like that this program can work anywhere in our environment which allows us flexibility when working remotely or while traveling/away at conferences etc..
Not everything works as expected but for me it has been very good so far! We have found many applications where problems were not detected until after they occurred because there was no way (or delay) before alerting users about them via email / SMS messages. This helps solve these issues early if possible by giving notification prior to user accessing an application causing system issue.