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Ukraine, Kiev
1 Level
457 Review
0 Karma

Review on TRIXIE Wall Mount Cat Lounging Set with Cat Bed, Shelf, and Climbing Steps by Shannon Davis

Revainrating 5 out of 5

Trixie has great customer service!

I had to call an assistant to install it, so before the return window closed I knew the hammock was broken. The side where you attach the hand is chipboard and is broken. However, I reached out to Trixie Products directly and within minutes they responded and offered a replacement! Excellent customer service! I installed the other 3 parts and my mini loves it!

Pros
  • Builds Confidence
Cons
  • Null