I like that trussica provides me with easy access to my insurance information, doctor info etc as well providing assistance when it comes time for an appointment or billing questions! It's not very user friendly so make sure you know how everything works before signing up - there are lots of little things about this program your probably won't think twice until its too late but once they do click away from one page onto another without saving their changes all those options go blacklisted/forgotten forever!! So be prepared because if something does happen we're likely going back in again only wasting our valuable minutes trying to get what was lost found at first place lol.