The above events occurred while using the most recent version of the BIOS and the most recent drivers from the manufacturer's website. In other words, either something went wrong with my copy and it wasn't supposed to or the software is unfinished and flawed. I lean toward the second possibility and anticipate continuing to avoid using the business laptops. Fairness requires us to give props to the official Asus store, which accepted the returned laptop without argument and paid out the refund right away.
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