The ability for me as an administrator to be able to see all of my patients at one time in order to make sure they are getting their correct medications is very beneficial! I wish it was more user friendly so we could input medication changes without having to call tech support (which can take forever).
It would also be nice if there were other features like being able to create reminders or send messages instead of just logging into your account through phone/email/website. This software has increased our efficiency by allowing us to have access to everyone's information from anywhere and anytime.