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United Arab Emirates, Abu Dhabi
1 Level
712 Review
37 Karma

Review on Olacia by Aaron Gordon

Revainrating 1 out of 5

Olacia's Online Store: A Disappointing Shopping Experience

I was looking forward to trying Olacia's online store because I frequently buy from the comfort of my own home, but I was very disappointed. To begin, I didn't like how the site was laid out and how complicated it was to use. It was difficult to locate what I needed because of the layout. I spent quite some time looking, but ultimately came up empty-handed. When I finally did track down something I was interested in, I was disheartened to discover that it cost several times as much as I had anticipated. Products were expensive in my opinion because of their low quality. Even worse, once I did resolve to buy something, shipping was slow and unpredictable. The delivery of my order took significantly longer than anticipated, and when it finally arrived, the items were flawed and of low quality. To make things worse, I found customer support to be unresponsive and unhelpful when I attempted to contact them to express my concerns. They responded in an unprofessional manner and showed no interest in helping me resolve my problems. My time spent shopping at Olacia's website was mostly stressful and disappointing. As there are many other online retailers offering lower rates, higher quality goods, and more helpful customer service, I cannot endorse this one.

Pros
  • a convenient and user-friendly internet store.
Cons
  • Poor delivery times and unreliability.