I bought two cartridges for my HP printer. They came in the same box, there was no damage to the parts. In the box they were protected by appropriate packaging material. Removing the chip took a few minutes on the first cartridge, but when I did the second it took 30 seconds. They are installed in the same way as HP cartridges. No error codes with my printer and it works great. The print quality for my business printer is the same as an HP cartridge, but cheaper. Given my success with COOL TONER cartridges, I will choose them over the overpriced HP cartridges. A very happy customer.
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