I like how easy it was to navigate through their website for our project needs. They were very responsive when we had questions or concerns about the work they did for us. Their rates are fair considering all that you get from them (designs/ideas). It's not always possible to meet face-to-face so having video chats helps keep communication open between client & designer. Overall experience has been good but there may be better options out there if price isn't an issue. If budget allows go ahead! The process took longer than expected due to unexpected delays at one point during production. This caused additional costs which weren’t reflected into my quote before hand.