We have used this platform for some time now as well as other products from Ligo Lab. I like how easy it is to use with no problems or issues in our organization. This product has been around since 2014 so there are not many updates but they do come out occasionally which makes sense. There really isn't anything bad about using this software at all! They can be costly upfront however if you need them long term then they aren't too expensive. Benefits we realized were being able to test more people quickly without having to wait days/weeks for results.