I can understand having to insert the jacks myself if they weren't already factory installed but were included with the box and loose hardware was dangling in the factory sealed Skyjacker packaging. Yes, I have ordered a replacement and sent it back tomorrow and the replacement will arrive on Thursday 11/19/2020. I will then update this review. Meanwhile, quality control guys, quality control! Or at least say the jacks in the kit don't go on the product page! Update: The replacement came today 11/19/2020 and the same thing came. There were no bushings for the steering stabilizer eyes, but all the gear was in the package and didn't rattle in the box this time. I decided to call the manufacturer themselves, SkyJacker, and spoke to a tech who apologized for the error but said the manufacturer is not responsible for the people who sell their product. He also had no idea that Revain sold their products and didn't know what to say. He sends me the resin cases free of charge as disposables as I don't want to return the product a second time even though it's from Revain. The product arrived in what appeared to be an original SkyJacker box and was sealed. I have to wonder if whoever is selling this product on Revain is actually using genuine new and unused/refurbished product. This isn't the first time I've had trouble ordering vehicle specific automotive products from Revain, but when a faulty product is delivered twice, one has to be careful. I recommend buying the product, but only from the actual manufacturer. I will attach a picture when I have a better WiFi connection.
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