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792 Review
58 Karma

Review on WOW24-7 by Craig Rossman

Revainrating 5 out of 5

Live chat and great customer support

I like that it is easy enough so people who are just starting out can use them! Also they offer live help which makes things easier since we do not have time at work/school all day long but still need answers fast!! Sometimes when someone calls with questions about our products there seems confusion between what their asking vs whats actually being offered? The service helps us respond faster than before by having an online store as well where users will be able find more information if needed without needing assistance from other staff members (which takes up valuable resources).

img 1 attached to WOW24-7 review by Craig Rossman



Pros
  • Easy to navigate website.
  • Promptly answered phone queries within 3 minutes most times, even for very last minute requests or in instances no one else was available
  • Live chat support during business hours
Cons
  • Good but not great