The scanner arrived in perfect condition but unfortunately did not work with the recommended program. After a phone call to Zebra Technologies, it turned out that I had received a very special scanner (DS3608-HP20103VZWW) ONLY for FEDEX. Inside is a special firmware, NOT reflashable, to make it a normal scanner. These scanners cannot be bought or sold outside of a Zebra/FEDEX contract and will NOT work for your application. Attention sellers, attention buyers.
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