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1 Level
800 Review
66 Karma

Review on ๐Ÿ–จ๏ธ HP 55X CE255X Toner Cartridge Black, Compatible with HP LaserJet Enterprise 525, P3015, HP LaserJet Pro M521, High Yield by Jason Paredes

Revainrating 4 out of 5

Defective or fraudulent but replaced by HP

Update: cartridge works fine, touch mechanism that tells you how many pages you have, full FUBAR. I get a little more than the advertised 12,500 printed pages. But you can't rely on a little dialog box telling you exactly how many pages are left. If the cartridge is in the process of being installed, it reports that there are only 125 pages left. After printing several thousand pages, I suddenly get the message that the cartridge is full. The gauge tells you the cartridge is full until your cartridge is almost empty, and then suddenly it starts telling you that you have less than 1,000 pages left. You will then need to print a supplies status page to see if your result is as expected. I'm increasing the star rating but still adding a star for the anger and sadness that comes with it. I installed this cartridge last night and noticed that the supplies information dialog box does not show the full capacity. I thought maybe he just needs time to reset. The next morning, when it still said I didn't have a full toner cartridge, I became concerned and called HP, thinking I'd have to do some sort of reset procedure. They sent me a fax on my purchase invoice and supplies status page saying 150 pages used and less than 50 pages left on a cartridge that is supposed to produce 12,000 pages. After waiting about 10 minutes they came back and told me they would leave me a new cartridge overnight. HP suggested that I might have been sold a used cartridge. Looking closely at the box, I noticed that the tab on the box was sealed with duct tape. I've been buying HP cartridges for 20 years and don't recall the tab on the box ever being taped over so I'm now officially suspicious of this 'DeluxeDeals' seller. I'm still very impressed with HP (see my HP Laserjet 3015 printer review) HP LaserJet P3015dn Printer - Black/Silver (CE528A#ABA) but this cartridge scam made me suspicious of buying replacement cartridges from anyone other than HP . I think now I understand how Revain are able to sell these cartridges at such great prices. ;+) Hopefully Revain and HP can get together and clean up their supply chains.

Pros
  • One year trial
Cons
  • Available in white only