I would NOT recommend these headphones to music lovers. I'm sure they would take it apart and there would be a ton of complaints. But for those who just wanted a couple of phones to listen to music on the way to and from work, this works great! Deep bass, mids and highs are clear. I don't think it's all that grim, but I'm by no means an audiophile. I think the sound quality is excellent for the price - unbeatable. The mic works great too - I call them on the train and the people on the other end of the line hear whatever the conductor says. The wearing comfort is also decent. As an occasional wearer of glasses, the pressure when I press the frame to my temple gives me a slight headache after 45 minutes. But if I wear contact lenses, no problem. It is comfortable to listen to music for at least a couple of hours (I did not try it further). My ears don't sweat, the headband stays in place and the cord doesn't get tangled when I'm on the train home. The only downside I would say is that they are definitely not soundproof. My friend tells me that at a certain volume level he can hear sounds muffled, and then at a higher volume he starts hearing my music. So if you plan to listen to them at maximum volume, your neighbors may not appreciate it very much. All in all a great pair of headphones that serve exactly the purpose I wanted. I haven't spoken to customer service yet, but I've seen a lot of rave reviews about them, so I'm sure they'll provide great service if I need anything.
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