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Montenegro, Podgorica
1 Level
788 Review
80 Karma

Review on Govee by Gilbert Cokky

Revainrating 3 out of 5

The Govee Online Home Improvement Store: A Disappointment

Govee, an online store for home renovation supplies, has severely let me down as a customer who places a premium on quality and dependability. My dealings with this firm have been nothing short of aggravating, despite their assurances that they provide only high-quality LED strip lights, illumination, and ceiling fans, as well as outdoor lighting. For starters, it's not easy to find your way through their website. It took me a long time to find the things I needed, and there were a lot of technical problems when I tried to place an order. Moreover, the quality of the things I received was poor and fell short of my expectations. The ceiling fans and lighting fixtures were both cheaply made, and the LED strip lights were broken. Their lackadaisical support staff just made issues worse. I tried to reach out to them several times, but they were unable to help me or address my problems. In sum, working with Govee has been a terrible letdown for me. As a customer, I have higher standards for an internet store that advertises premium grade tools and supplies for DIY home renovation projects. If you need help with house improvements, I would not recommend this company.

Pros
  • Customer service crew that is responsive.
Cons
  • Some little things