I bought this and happened to notice that one of the holes on the side that the lever goes in to hold it open was misaligned. I emailed them and they quickly sent a replacement leg. Unfortunately, this leg broke during transport because it was only packed in bubble wrap. I contacted them again, they apologized and sent me a new leg but better packaged. The representative also checks how it works. I didn't rule out such great customer service, but I was surprised to see the attention I received and their efforts to make things right. I noticed people talking about the box. i see what they say On the bottom left side that you can stand up is a small shelf with pegs that fit into the holes on the table. That way, whatever you're doing won't slip when you tilt it up. This shelf detaches and attaches to this shelf. This is where I keep it when not in use or when the table itself is standing upright. My only real complaint about it would be that the magnets on the sloping part of the table don't work at all. Bamboo is quite heavy, so the magnets aren't strong enough to hold it together when not in use and tilt it for storage. I was thinking of replacing the magnets but since they are embedded in the surface I would have to mess up the surface to try to get them out and replace them with stronger neodymium magnets. I just have to remember to store it with the magnets on the bottom to keep it closed. Otherwise I am very satisfied with this product. It is very durable, beautiful and adjustable. (I also like to use it as a bar table with my desk. :)
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