Review on 🧖 Lifestance Waxing Kit: Complete Hair Removal Starter Set with 47 Wax Accessories, Soothing Lavender Formulas, Hard Stripless Wax Beads for Full Body, Legs, Face, Armpit, Bikini & Brazilian by Opal Holmberg

This product used ONCE and stored properly. As soon as I took it out after about a week, I plugged it back in to use, but it didn't heat up at all. I could touch the bottom of the pool with my hand and felt no heat, but the light was on. I restarted that socket and even tried another one but to no avail. This was set to the highest temperature setting, not above. I waited about an hour for the wax to melt and it never got hot even when the temperature was lowered after an hour. I sent a message request through their website (from the product manual) for help. I explained the problem by asking for a replacement, refund or assistance over a week ago with no response. I am very dissatisfied with the customer service and the product. I have never personally used a wax kit and it was so easy and effective the first time I got so frustrated I can't use it and get no response.