Whilst this item looks very attractive and well tailored I am not sure the people who make or supply it understand what the term "size" is. " means. I wear a size 11.5 wide. I checked my order again and it says I ordered a size 11.5. But I must be a size 12.5 because there is a between the end of my thumb full inch on foot and front of slipper.It looks like I'm wearing Bozo clown slippers.They were delivered to my address on 14th November but I only picked them up yesterday.I will try to return them as advertised .I don't want a refund Rather , I want a pair that fits me.