Their team was very professional, responsive, and helpful in all of our conversations. They really know their stuff! We needed to understand how to best use HubSpot for different types of clients. The team at SparkReaction helped us to navigate that process well and we've been able to implement new features since then. I don't dislike anything about working with them! They're a great team, very knowledgeable. If you are considering using them, there's nothing negative I can think of. Reach out to them early, they'll help you find what works best for your business. We were trying to figure out how to best make use of HubSpot for our client base. They gave us great advice on which tools would be most useful and helped us to understand how to best approach each tool.