One of the metal slats was bent. The shelf was mostly put together when the defect was encountered. This product was too big and heavy to return and was already assembled so I contacted the seller to ask for a price adjustment. I never received a response from them. I will not buy another product from this seller due to their lack of customer service and support.I have changed my rating because the seller responded immediately to my first rating and resolved the problem quickly and fairly. I appreciate their responsive and willingness to make things right.
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