Their support staff are very knowledgeable about what they do which makes it easy to understand them when you need assistance or if something goes wrong that needs attention.
I would say this was one area where i felt there could be some improvement but not much else as far as dislikes go - good service provider! They can handle any size project from simple website designs through complex ecommerce stores and beyond so don't hesitate contacting them should your looking for such expertise at affordable prices. Website redesigning/development including custom coding (C#).