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Kazakhstan, Astana
1 Level
740 Review
51 Karma

Review on Airmoon by Mike Brumfield

Revainrating 2 out of 5

A Disappointing Online Shopping Experience at Airmoon

I was eager to check out Airmoon's website because I usually shop online for kitchen and dining room necessities. However, there was a lot missing from my encounters. The company boasts a wide range of products at affordable costs, however I found theirs to be significantly more expensive than those offered by other websites. This caused me to doubt the reliability of Airmoon as a whole. The website was also difficult to navigate due to its strange design. It was difficult to locate specific items, and the search bar provided little assistance. In addition, I was dissatisfied with the response I received from customer support when I called to inquire about my order. The customer service agent I spoke with was uninformative and uninterested in helping me find a solution to my problem. In sum, I was underwhelmed by my time spent shopping at Airmoon's website and will not be returning. Their costs are expensive, their website is hard to navigate, and their support was poor. In my opinion, if you want high-quality items for your kitchen and table, you should go elsewhere.

Pros
  • Customer service that listens and provides solutions
Cons
  • There are some restrictions regarding the return policy.