To be honest, I only gave one star in my original review. Although I liked the bracelet, I was very skeptical about its authenticity. I have revised my review because after many emails over the course of several days, the NW 1776 customer service team has kindly answered all of my questions and concerns. They were very patient, polite and thorough. They even sent informative attachments to their emails to back up their answers. I am very grateful to them for the time they took to make sure I was happy and I am really happy. Thanks again NW1776.
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