I ordered this as a Christmas present for my parents and they love it. Good usability and excellent performance. There is a built in maintenance tool that allows the user to easily and quickly tweak the device (perfect for my mom). We already own a lot of Samsung products, so we didn't expect anything different in terms of quality. The only downside I've noticed (an annoying but very small downside) is that every time we assign an image as the home screen, it enlarges it too much and crops the photo. We tried scaling/reducing the pixels of the original photo, taking a new photo with a tablet, etc., but the result was the same. This has never happened with the old 10-inch tablet from Samsung from 2012. Samsung tech support couldn't help either. We ended up using a third party app to set the photo properly on the home screen.
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