I like how easy it was for my team members to use this tool! It makes sense with our current social media strategy so we were able to really make an impact in just 2 weeks. We are looking forward to building out new features as well. The best part about using review camp has been being able to track all of our reviews across platforms over time which gives us insight into what works or doesn't work when creating campaigns/engagement strategies. I like that it is a platform that allows us to manage our reviews. It is very easy to use and there are many features. I dislike that it is a little expensive. I have not found anything that I dislike. I would recommend it to anyone who is looking for a platform that will help them manage their reviews. We are able to manage our reviews and it has helped us to increase our visibility. We have been able to get more customers and increase our sales.