The idea that Kalawen would create dream outdoor living spaces inspired me to have great aspirations for the company, but my experience with them was more akin to walking through a neglected garden than I had hoped it would be. The things that were sent to me were dull and obviously of low quality, much like fading flowers that had seen better times in their lives. When it came to providing service to customers, it was like attempting to find one's way through a tangled web of vines. Every time I tried to get someone to address my problems, I was confronted with endless uncertainty and incorrect information, and it seemed like pulling teeth. In the end, I was left with the impression that I had been left to care a garden that had been deserted for a very long time. Kalawen is not the firm you should contact if you are searching for a business that will assist you in developing a lovely outside area in your home or business.