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Review on Enhance Your Productivity with the Jabra Motion Office MS Wireless Bluetooth Headset by Bryan Orozco

Revainrating 3 out of 5

A good device when it works, a bad return policy when it doesn't

Order Jabra Motion Office online. After receiving the package, I found that the earphone was broken. An order returned to the online retailer by Revain. There were no problems with delivery and assembly. I've been using the device for 2 months and now it won't charge. Contacted Jabra Support and found the device to be defective. Went through their "RMA" process and found out how to get a replacement for their defective product. You must first pay the shipping/handling fees to return the defective device. That's right, Jabra doesn't support their product enough to cover the cost of returning defective products. The icing on the cake is that they won't process a replacement unit until they've processed the return of the defective unit. In general, it may take 2-4 weeks for the exchange to take place. If you're concerned about reliability, affordability, and a company that stands firmly behind its products, look elsewhere because Jabra isn't the place.

Pros
  • The Jabra MotionOffice UC Wireless Bluetooth Headset is a touchscreen Bluetooth headset for desk phones, VoIP softphones, mobile phones and tablets.
Cons
  • New competitors