This ink cartridge did not load correctly on the first 4 attempts. At the 5th attempt, it was finally recognized as "Original HP cartridge". However, ink drops oozed out on the prints and the entire sheet was covered with a gray haze. I called Tonerize customer service who responded very quickly and promised a refund. No problem, anything can happen. However, I seriously disagree with the product headline on Revain, which lists it as "Original HP Cartridge in Retail Package". This is the exact same title as the NEW cartridge I wanted. I made the mistake of not scrolling to where it says "restored" in small print. I find the same product name for new and refurbished items misleading. So remember (it wasn't me)
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