Header banner
Revain logoHome Page
Brandon Battaglia photo
Spain, Madrid
1 Level
726 Review
44 Karma

Review on 🚿 All Metal Shower Hose: Chrome, Extra Long 72 Inch Cord for Handheld Shower Heads - Commercial Grade Stainless Steel, Universal Replacement Part by Brandon Battaglia

Revainrating 5 out of 5

Impressive Customer Service (Hammershowers)

Hammershowers aka Shower Head Shop emailed me through the Revain Marketplace a few days after receiving my order and asked if I was happy with my purchase of their handheld shower hose. I replied to this email that after a few days of use part of the metal winding came loose but I was able to put it back together after the water pressure was removed. They immediately replied that it was, pointed out a defect and informed me that they were in the process of sending me a replacement. An hour later I had a track number for a new package. Two days later I had a new hose. Installed and everything is perfect so far. That's impressive customer focus and a great way to build trust. hp If the replacement hose fails prematurely I will post an update.

Pros
  • Tools and Household Products
Cons
  • Slightly Crumpled