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793 Review
34 Karma

Review on Shrex by Domonic Roberts

Revainrating 5 out of 5

Exceptional customer experience from start to finish

I like that they go above & beyond when it comes time for design, development and maintenance services with their team. They have been responsive at every step in this project--from initial consultation right through completion we've never felt as if our input wasn't valued or considered before making any decisions about next steps (and there's ALWAYS more work). And then once completed? Their follow-up has always run smoothly too; not just during implementation but even after launch day, ensuring continued success through ongoing support and service delivery/maintenance plans.

Pros
  • The responsiveness to requests is excellent! Both from client side management which takes great care over customer experience AND internal business process improvements along woth vendor partner teams who are quick learners themselves ready able tp implement new capabilities quickly..all while keeping an eye out towards long term future needs so nothing gets lost among all those other projects flying around.you
Cons
  • Mostly okay, but...