It has made it very easy for us as an organization with multiple locations, many of which are in remote areas without access or internet services readily available at all times during normal business hours (or even weekends/holidays). We have been able solve issues quickly because we can easily look up previous case notes from other branches who may not be near one another but still need their cases reviewed by someone else within my office that was there when they were seen initially! I would recommend this program over anything out-of pocket if you're looking into purchasing software like ours; however having staff trained through online seminars will also help ease some concerns regarding implementation etc..