Header banner
Revain logoHome Page
David Carmody photo
Pakistan, Islamabad
1 Level
737 Review
31 Karma

Review on Swann SWDVK 849808 Security Channel Surveillance by David Carmody

Revainrating 1 out of 5

Poor performance, DO NOT waste your money on Swann products

intermittently loses communication with cameras, possible power issues or cable resistance not enough for these modes. Noise in the video also indicates poor cable shielding. IR functionality is not very impressive, LUX is too high (switches to BW at night). An upgrade from an older Swann model in the 480 range that worked well for 10 years except for one chamber where half the LEDs died so this new model doesn't justify the price even at $499. Not happy with that. Consider returning to try other products. Swann's technical incompetence and management arrogance is a serious warning to all potential buyers, be aware, use your money better. Update (posted on the Swann Community website): To: All Owners, Swann Development Team I would like to compile a complete list of issues with this system, including any issues found. Please add from your experience or suggest solutions. Here's what I was able to find on my system (version 20180512) and other sources: NVR issues: PIR configuration. disappears somewhere exactly at 12:00 (no reboot). It is necessary to wait for daylight to restore the PIR configuration. Dark picture on one channel – The problem is related to this specific input channel of the DVR. Audio flickers and disappears when disk size is insufficient, backup service option required. Firmware update error. Night images are very grainy after firmware update 20180512. problems with the camera. : Video flickers at night on some channels Video is lost at night, with white screen in front Video with almost horizontal stripes Power adapter problems Different adapters work/affect video quality Cable problems: Picks up noise, old Swann system Cables are interference-free Possible RF/uW- Impact on cables Maximum cable length - is it really 300ft even when using Swann certified cables Trap skin effect does not work Can resolve issues Unresolved issues for 6 months L3/Dev team has not called despite 3 agreed times Management commitment CS -US office team (based in CA) much quicker response times, closed after 5pm or occasionally closed on weekdays. No escalation process to Executive Vice President level.

Pros
  • New
Cons
  • Slightly torn