I like the capability of using the software on my own computer. No need to send the computer to technical support. I also like that it has most of the features that I need for my company. The software is very easy to use and I don't have to hire a technical support person. I would like to see some of the features that are in other programs like Excel. It is easy to use and very affordable. It has helped my company save a lot of money by being able to have a computer on my desk and not pay for a technician to come to my office. I am able to do most of the work that I need to do on my computer. I can also access my data files as well as the software that I need to use.