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SiteOwl Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Security, Other IT Security

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Description of SiteOwl

SiteOwl is the world’s first unified, digital platform for security integrators and system managers that provides an end-to-end solution to help users design, install, and manage their security systems. SiteOwl brings modern technology to the job site by equipping designers, field technicians, and integrator customers with a suite of mobile and cloud-based applications to efficiently manage security system design, installations, and service management. Positioned as a drag-and-drop solution for security teams, SiteOwl makes it easy to construct powerful security solutions on the fly while receiving real-time updates on customer approvals, installation progress, and more.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Site Owl Review For Corporate Monitoring

I like how easy it was once we got through training (which took less than 10 minutes). The fact you can see all of your devices in one area makes everything so much easier! It's not as user friendly when compared with other similar software out there but if they make any changes or updates then this would be great!! We are able solve problems quicker now because its very organized which helps us get our jobs done faster too. Our IT department has been using siteowl since 2015/2016 & have never

Pros
  • Easy device management, reporting is simple
  • Network discovery works well for most common networking protocols.
  • Remote access over VPN via web browser
Cons
  • Almost never

Revainrating 5 out of 5

Website design & creation done right by knowledgeable individuals

The way the customer service handled our needs when they thought our project was going over budget. They were able to work within boundaries and kept us updated until we met the final dollar amount needed. All good. If you need more than one website created or have any concerns with SEO or coding we would be happy to advise for you personally. We had a large issue with site optimization. We were going through many different hosting companies and weren't happy at all. This is where Siteowl…

Pros
  • Great support
  • Very responsive staff members, especially Sara,
  • Fast speeds.
  • Lots available information regarding account progress without even logging into your dashboard everytime great help while troubleshooting issues remotely via phone call / chat also excellent documentation provided.
  • Helpful & quick turnaround times during emergency hours
Cons
  • I will keep silent

Revainrating 5 out of 5

Easy Tracking Software for Your Business

I've used SOWL since it's creation in 2008 when it was known as Spiceworks. The product has evolved tremendously over the last decade, becoming more robust with each release. At this point you can't go wrong with any of these features they have implemented. There are so many different options within the site, but sometimes things get lost in translation between user and admin which makes troubleshooting difficult. It takes some time to learn how things work and what tools/features may be…

Pros
  • Ability for multi user support
  • Easy accessability across devices (mobile apps)
  • Simple interface once learned; easy training provided along side manuals.
  • Excellent customer service team always willingto help if need assistance at anytime!
  • Reliable system that will never fail during operation even after years
Cons
  • I don't really have any dislikes about this, everything is just fine