The VIKYLIN experience is similar to viewing a horror film; you know the outcome is going to be bad, but you keep hoping for a good one. Unfortunately, the only time things work out well with VIKYLIN is when you eventually give up and do business somewhere else. Their cameras and picture gear are more dated than my grandmother's flip phone, and their electronics are as stable as a three-legged stool. viewing the surveillance footage from their company is like viewing grainy, pointless film from the 1940s. Their shipping is as slow as a snail on tranquilizers, and they offer no customer support. They took my purchase three weeks ago, but I still haven't received the item. They were as helpful when I contacted their customer support as a cat trying to herd sheep. Avoid VIKYLIN like the plague to save yourself the hassle. Unless, of course, you take pleasure in experiencing their disappointment, irritation, and good-natured humor.