I like how easy it was for my customers when they were placing an order from me! They didn't have too many questions about what our products are or where we're located at all because of everything being so clear in this system.
The only thing i'm not sure if there's any way around but maybe other people know better than myself; however, once you start using shippypro your customer service will be amazing!! Nothing really - just make them feel comfortable during checkout as well as after purchase via email/texting etc.