It's easy to use. It integrates well with our dispatch system which makes it even easier. I appreciate how customizable the alerts are- you can set them up to be as granular as you need or just get an overview of where your vehicles are at all times. Some users may have issues with the user interface. We're looking into some improvements but so far everything has worked great. This software works perfectly for us and my team uses it daily. The benefits are several. The ability to keep track of who is responsible for what work in the field and having a centralized location to manage driver accountability.