I bought this toothbrush and it broke in less than 2 years. One fine day it just stopped working, like some kind of chain suddenly snapped. Reloading didn't help. So I asked Philips and they sent me a replacement toothbrush. Guess it's the same again. Less than 2 years after receiving a replacement toothbrush, it suddenly stopped working again. Exactly the same scenario. This made me strongly suspect that Philips intentionally built in "planned obsolescence" to make their product stop working after 2 years. (Interestingly, their products only come with a 2-year warranty.) It's either that or poor product quality. Both are unacceptable. I spoke to Philips, they refused to do anything because the 2 year warranty had expired. If you don't want such a nightmare, AVOID BUYING this product. Easy.
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