We are fed up with flimsy phones like the last ones we bought. The handsets fitted oddly and slid off the table when speaking as phones were incredibly light and easy to knock off or slide across your bedside table. It looks like new phones will work. In contrast, this is a solid phone with a handy handset that fits in a stand and four rubber corners to keep the phone stable. My husband and I love this design and we have these in our living room, bedroom and office. It might seem odd to some, but I'm old enough to remember this style with a rotary switch, and it's on par in terms of comfort and durability, but I also feel nostalgic about it. I'd say some things can't be improved, but this phone also has volume and ringer controls that older phones didn't have, so it ended up being even better. Style, functionality, durability and service deserve a 5 star rating. We had a phone that was replaced under warranty, the ringer switch on the bottom was pushed too far into the case I think. They stand behind their products and it has been a very quick return. We don't like cordless phones. We bought at least 3 of these kits and they never sounded clear. I don't think we'll ever have to buy a phone again.
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