The cooler came in the original packaging but it was sent in an unlined plastic bag/'envelope' and the product was slightly damaged. Slightly wrinkled, from delivery rather than seller. Some of the fins were pinched and I had to separate them with a thin knife. Of course, this wasn't excessive damage and I'm sure performance wasn't really affected after the fins were separated. The cooler made my computer about 40-50% quieter. So I am very happy with the purchase. Many Thanks.
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