Microsoft has completely failed their customers with these TypeCover keyboards. This is well documented on Microsoft's corporate/corporate and individual support sites. Updates and workarounds won't do anything - and even a warranty replacement won't solve it - since it's an OS/firmware issue that they won't fix. I bought this keyboard in June 2020 to replace the original which only lasted 18 months after buying my Surface Pro. I had to send this keyboard back to Microsoft under warranty - after only owning it for 6 months and troubleshooting multiple times just to get the keyboard working. This replacement (my third TypeCover) only lasted a few weeks and also died. Now it's basically a piece of junk. And I bought a cheaper Bluetooth keyboard from Revain as a replacement. It's not uncommon, but at least it works! Come on Microsoft - you need to acknowledge this problem and provide a solution - or stop selling these things!
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