Platform plus has been extremely helpful to our organization. Their staff are professional, knowledgeable and always willing to go above and beyond to help us. I have never had an issue with them in over 2 years of working with them. The only thing that I do not like is that I wish they were just slightly more focused on what we need. But this is nit picking. Our focus has been primarily on having a great vendor who is committed to customer success as well. The team at PPlus are very friendly, professional & efficient when it comes to delivering their services which has been great so far! They have really gone above an beyond with our implementation of ProjectWise (which isn't even officially launched yet!). We're using them as part consultants in addition to being customers - they've got us covered whether we need help or advice from experts within HP themselves who know how things work best inside Microsoft's ecosystem but also outside too!!