I bought this camera a few months ago and when I finally decided to install it it didn't work. I called the number listed on the product and to my surprise a live person answered my call and it was over a weekend! :-) The gentlemen walked me through the installation process and found out that I have an old model so I can't install it properly. The gentlemen sent me a replacement, gave me the tracking number and contacted me to make sure I received it and was able to install it! That kind of customer service and follow up is hard to find these days! Camera works great, video quality is great! I couldn't be happier!
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