The online shop GRITION has some fantastic items for daring women, but it lacks in several key areas. The UI is dated and cumbersome, making it difficult to move around and narrow your search. Customers have a hard time making educated purchases due to a lack of information provided by product evaluations. There have been problems with orders being lost or delayed, and shipping times are longer than anticipated. It can be challenging to get in touch with the customer support team, and when you do, you may receive slow and unhelpful responses. Finally, the procedure for returns and exchanges is often complex and time-consuming. GRITION could be useful, but it needs a lot of work before it can provide a frictionless online purchasing experience for customers.